Equipped with the most advanced technologies on a powerful infrastructure, the solution offers proactive support to thousands of customers simultaneously, enhancing customer satisfaction and reducing operating costs.
Proactively collect customer feedback via voice and messaging channels
- Products and Services
- Promotion Programs
- Other Information
Collect customer satisfaction feedback for products and services in under 1 minute via voice and messaging channels
- Rating
- Multiple-choice questions
- Binary “yes/no” questions
- Other comments
Make a great first impression to new customers with automated welcome calls. Process up to thousands of calls per month, reducing repetitive tasks for human agents
- Confirm information (customer name, ID number, contract number)
- Provide instructions and tips on using products and services
Chatbot and voicebot help to automatically remind customers:
- Service appointments (education, finance, fitness, spa)
- Service payment (telecommunications, insurance, education)